【上課教材】
Stephen J. Hoch、Howard C. Kunreuther、Robert E. Gunther/著，譯者：李紹廷（2004）。決策聖經(Wharton on Making Decisions)。台北市：商周出版。
【參考教材】
(1)Is timely information always better? The effect of feedback frequency on decision making, 2009, Organizational Behavior and Human Decision Processes, 108, 315-329.
(2)What types of advice do decision-makers prefer?, 2010, Organizational Behavior and Human Decision Processes, 112, 11-23.
(3)Multi-criteria decision making approaches for supplier evaluation and selection: A literature review, 2010, European Journal of Operational Research, 202, 16-24.
(4)Improving customer complaint management by automatic email classification using linguistic style features as predictors, 2008, Decision Support Systems, 44, 870-882.
(5)Diagnosing decision quality, 2008, Decision Support Systems, 45, 123-139.
(6)SIMBA: A simulator for business education and research, 2010, Decision Support Systems, 48, 498-506.
【延伸閱讀】
(1)課堂補充案例與教材
(2)Past, present, and future of decision support technology, Decision Support Systems.
(3)Knowledge management and data mining for marketing, Decision Support Systems.
(4)The enduring impact of transient emotions on decision making, Organizational Behavior and Human Decision Processes.
(5)From individual preference construction to group decisions: Framing effects and group processes, Organizational Behavior and Human Decision Processes.
(6)On decision making without likelihood judgment, Organizational Behavior and Human Decision Processes.
(7)The majority rule in individual decision making, Organizational Behavior and Human Decision Processes.
(8)On bad decisions and deciding badly: When intention–behavior inconsistency is regrettable, Organizational Behavior and Human Decision Processes.
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