從傳統的行為科學、歷史、法學、經濟學、社會學、心理學、行銷學及組織 行為,以至於決策科學和人力資源管理學等,都對談判有所論述。談判是日常生 活的一部分,每個人都應學習和改善談判的技巧。談判所處理的爭議種類,形形 色色,複雜多變,而其本質仍是一種人類解決紛爭與衝突的行為科學,仍可以發 現一些通則化的原理,使同學能針對所面臨之情境,找出合宜的解決方案,以達 成人際關係的和諧境界。課程教授分為談判理論層次(第一、二章)、談判心理層 次(第三、四、五章)、談判過程層次(第六、七、八章)、談判技巧層次(第九 、十、十一章)及談判實務層次(第十二、十三、十四、十五章)等五層次,及 實務相關個案近六十則。
《 課程簡介 -- English 》
From the traditional behavioral sciences, history, jurisprudence, economics, sociology, psychology, marketing and organizational behavior, as well as decision science and human resource management science, etc., are discussed in the negotiations. Negotiations are part of everyday life, and everyone should learn and improve the negotiation skills. The types of disputes handled by the negotiations are diverse and complicated. However, their essence is still a kind of behavioral science that mankind resolves disputes and conflicts. Some principles of generalization can still be found so that students can find appropriate and appropriate conditions for the situations they face Solutions to achieve a harmonious realm of interpersonal relationships. The course professors are divided into four levels of negotiation theories (Chapters 1 and 2), psychology of negotiation (Chapters 3, 4 and 5), negotiation process (Chapters 6, 7 and 8) Eleven chapters) and negotiation practice levels (twelfth, thirteenth, fourteenth and fifteenth chapters) and other five levels, and nearly sixty practice-related cases.
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